Important information regarding the NDIS and Covid-19

The NDIS have just releases guidance and advice for NDIS providers and participants regarding the Covid-19 pandemic.

The full statement and factsheets can be found on the NDIS website by going to the following link: NDIS Covid-19 response

The NDIS factsheet includes the following information:

People who have returned from anywhere overseas, or have been in close contact with someone confirmed to have COVID-19, are required to self-isolate for 14 days. If you develop symptoms, including a fever and cough, you should immediately and urgently seek medical attention.

This information sheet should be read in conjunction with the ‘What you need to know’ and ‘Isolation guidance’ information sheets found at

Further information on COVID-19 what people can do to protect themselves and people they are caring for is available at or on 1800 020 080.

New Measures to Support NDIS Participants

On 21 March 2020, Minister for the National Disability Insurance Scheme (NDIS), Stuart Robert announced new measures to ensure essential support is in place for NDIS participants and providers through the COVID-19 outbreak.

For participants, this means:

– face-to-face planning shifted to telephone meetings where possible ensuring continuity of support,
– NDIS plans to be extended up to 24 months
– action plan to ensure NDIS participants and their families continue to receive the essential disability supports they need
– more flexibility in core vs capacity building supports
– proactive outreach to high-risk participants.

Participants should contact the NDIA on 1800 800 110 if they need to talk to a planner, make changes to their plan or are having trouble sourcing services due to COVID-19.